So, here I am, standing near the cash register talking with another sales associate when I hear a familiar but pleasant voice ask for assistance. A very familiar face with an immediately recognizable smile looked up towards me with expectation. Two steps and I stopped. My mind is whirling like the fastest hard drive...I know her, I know her. "Norma," I said. That stopped her advance towards me and raised the most quizzical expression I think I have ever seen. I could almost see that same hard drive whirling...who is he, who is he, that he knows my name? Stopped in her tracks, I continued forward with her smile transfixed to my face now. Any second realization is going to dawn. With that thought I strode forward and as I entered into her space..."Frank," she said and, with that, reached up and hugged me fiercely.